FAQ

Frequently Asked Questions

We've gathered the most common questions from students and companies about our training programs and services.

About the Programs

No. The Cybersecurity Analyst Program starts from scratch, with foundational modules on networking, Linux, and information security. However, basic IT knowledge (operating systems, networking) helps you keep up.
It depends on the cohort. We offer LIVE cohorts (real-time via Microsoft Teams, with live interaction and digital attendance) and self-paced cohorts (pre-recorded content, progressively released). Both include the same hands-on labs and certification.
The Cybersecurity Analyst Program runs for 12 weeks, with weekly classes and hands-on labs. Individual modules range from 2 to 4 weeks.
Yes. After completing all lessons and passing the final exam (minimum 70%), you receive a verifiable digital certificate with your name, course, and total hours.
Yes. Each module includes hands-on labs, CTF (Capture The Flag) challenges, and simulation scenarios. You practice in real environments, not just watch theory.

Payment and Access

We accept credit card (up to 12 installments), bank slip (boleto), and Pix, all processed by Mercado Pago with end-to-end encryption.
Yes. We offer a 7-day money-back guarantee after purchase, in compliance with the Brazilian Consumer Protection Code. If you're not satisfied, we refund 100% of the amount.
For self-paced cohorts, you have 12 months of access after enrollment. LIVE cohorts follow the class schedule, with access to recordings for 6 months after the program ends.
Yes. We offer corporate plans with volume discounts, an HR management dashboard, and progress reports. Contact us via Request Proposal.

Consulting and B2B Services

Yes. We offer assessments based on NIST CSF, ISO 27001, and PCI DSS, with an executive report, risk-prioritized remediation roadmap, and monthly follow-up.
It's a security incident simulation where executives and technical staff respond to attack scenarios in real time. We validate response playbooks and identify gaps in processes, people, and technology.
Yes. Our training and consulting services are offered in Portuguese, English, and Spanish. We have served companies in Portugal, the US, and Latin America.

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